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Frequently Asked Questions

Kindly Review our FAQ – Digital Signature Certificate for brief information on our services. For more information you can contact us via email or our contact numbers mention on our website, contact us page.

What is a Digital Signature Certificate?
Digital Signature Certificates (DSC) are the digital equivalent (that is an electronic format) of physical or paper certificates. Few examples of physical certificates are Drivers’ Licenses, Passports, or Membership Cards. Certificates serve as proof of identity of an individual for a certain purpose; for instance, a Driver’s License identifies someone who can legally drive in a particular country. Likewise, a Digital Certificate can be presented electronically to prove one’s identity, to access information or services on the Internet, or to sign certain documents digitally.
What class of DSC should I buy?

DSC is now sold in only one class : Class-3. There will be no more Class-2 sold in 2021 as per CCA guidelines.

Class-3 DSC is sufficient to sign documents for a large variety of purposes – including tax returns (Income Tax /GST), invoice signing (Tally or PDF), completing Director’s KYC, register new business firm on MCA Portal, applying Import Export Code (IEC), EPF Portal, etc.

Some Tender Portals require vendors to use Class-3 Digital Signature with encryption combo. Generally for tender bidders, Class-3 Combo is a safe recommended option.

How to record Video for DSC?

Open the e-mail received for video recording on your smart phone or computer.

  • Record video using camera on smartphone or computer.
  • Read the statement shown on screen – loud and clear.
  • Show documents to camera – original PAN Card and Address Proof
  • Applicant face must be visible
  • Applicant can speak in any language (preferably English or Hindi)
  • Duration of video will be for 20 seconds
What is ePass2003 Auto token?
ePass2003Auto is used to store Digital Signature Certificates. It is a secure storage device with strong authentication and password protected. Designed to be secure from virus attacks, the token has mechanisms to prevent thefts of Digital Signature. ePass2003 Auto complies with the FIPS 140-2 security standards. epass2003
Signature Only or Encryption Combo
  • Applicant has option to buy Digital Signature Only, or also include encryption combo in additional to Signature.
  • To submit high value tenders on government portals, DSC may be required with encryption combo.
  • If encryption is not required, applicant may choose to buy just the Signature Only.
  • The add-on price for encryption is ₹ 600 for all years of validity.
ePass2003 USB Token / Dongle
  • USB Crypto token/dongle is compulsory to store Digital Signature Certificate.
  • If you don’t have USB crypto token/dongle, choose “yes” and add a token/dongle to cart.
  • For renewal, applicant may use existing token/dongle.
  • ePass2003 token/dongle can used to store 2 Digital Signature Certificates.
  • The price for ePass2003 token/dongle is ₹ 300 before GST.
  • Applicant who paid for ePass2003 will receive the token/dongle by free shipping via DTDC courier.
Approved USB crypto tokens to store eMudhra DSC
Item NoApproved TokenManufacturerFIPS 140-2 Level
1ePass2003Feitian Technologies Co. Ltd.Level 3 Certified
2AladdinSafenet India Pvt. Ltd.Level 3 Certified
3eTokenSafenet India Pvt. Ltd.Level 3 Certified
4MToken CryptoidCentury LongmaiLevel 3 Certified
5ProxKeyWatchdata Technologies Ptd. Ltd.Level 3 Certified
6SafenetSafenet India Pvt. Ltd.Level 3 Certified
7TrustKeyBeijing Watchdata Co. Ltd.Level 3 Certified

Applicants must use any one of the above approved cryptographic devices to store eMudhra Digital Signature.

Class-3 DSC for Individuals
For Individual persons, Class-3 will be the only DSC class sold in 2021. While the price was cheaper for Class-2, the Certifying Authority has stopped issuing Class-2 to comply with CCA guidelines. Only Class-3 DSC will be sold for Individuals from 2021 onwards. DSC is available with validity period of 1, 2, or 3 years. Class-3 DSC can be used to file GST returns, income tax returns, signing invoices on Tally or any other accounting software, PDF signing, register new business on MCA portal, EPF, Director’s KYC, and even some of the tender portals in India.
Class-3 for Organizations
Tender portals in India accept Class-3 Digital Signature to submit bids online. The type of applicant can be sole-proprietor, partnership firm, LLP, registered company, or trusts. Authorized signatory for the organization must give permission for the issue of Class-3 Digital Signature to their staff. Paper-less steps are now available to issue Class-3 Digital Signature for Organizations. DSC is available with validity period of 1 year, 2 years, or 3 years. Applicants have option to buy only Signature, or Combo. The combo includes both Signature and Encryption. Check with Tender Inviting Authority if you need Combo.
What is Aadhaar e-KYC XML?
It is a secure sharable document which can be used by Aadhar number holder for offline verification of Identity. Service Providers like telecom mobile companies, Digital Signature Providers, and others can establish identify of an individual using Aadhaar eKYC XML. The XML file contains Name, Address, Photo, Gender, DOB, registered Mobile Number, Email address of resident among other details.
From where can I get a Digital Signature Certificate?
You can get your DSC from us. We are authorized providers for DSC, and are partnered with eMudhra, licensed CAs to get your DSC at an unbeatable price without any hassles. We require only your basic documents and verify your details against the PAN card registered on the Income Tax Portal.
When can I use the Class 3 DSC?
In India, a registered individual can use the Class 3 DSC for any MCA & ROC compliances such as signing documents digitally, e-mailing, Company Incorporation, Business License Registration, Tax Filing, e-tendering, and any other trade related substances.
How long does it take to get a DSC?
Usually, it takes 3-4 days for processing the DSC application after which it is couriered to you.
Do I need to be physically present for verification of my identity?
No, Digital Signature Certificate process is completely done online.
Is Digital Signature available in Soft Copy?
No. Digital Signature is not available in Soft Copy format. The Competition Commission of India, CCI has officially discontinued the download of DSC in .pfx format. So, the Digital Signature can now be downloaded only to a Cryptographic Device.
Can an individual have two Digital Signature Certificates?
Yes. A person can have two Digital Signatures; say one for official use and another one for personal use.
What is E-token?
USB e-Token is a storage device where the Digital Signature can be stored. E-Token is password-protected so that Digital Signature is never lost or tampered with even when a computer is formatted.
How the Digital Signature can be utilized?

The Digital Signature can be utilized for the following:

  • To send and receive digitally signed and encrypted emails.
  • To carry out secure web-based transactions, or to identify other participants of web-based transactions.
  • For signing documents like MS-Word, MS-Excel, and PDFs.
  • Incorporating a paperless workplace.
  • In e-Tendering, e-Procurement, MCA (for Registrar of Companies e-filing), Taxation Filing, and in other prominent purposes.
Is Digital Signatures Certificate legally valid in India?
Yes. Subsequent to the enactment of the Information Technology Act, 2000, Digital Signature Certificates are legally valid in India. Digital Signature Certificates are issued by licensed Certifying Authorities under the Ministry of Information Technology, Government of India as per the Information Technology Act.
What is the difference between a Digital Signature and a Digital Signature Certificate?

A digital signature is an electronic method of signing an electronic document whereas a Digital Signature Certificate is a computer-based record that

  • Identifies the Certifying Authority issuing it.
  • Has the name and other details that can identify the subscriber.
  • Contains the subscriber’s public key.
  • Is digitally signed by the Certifying Authority issuing it.
  • Is valid for either one year or two years.
Can I use one Digital Signature Certificate for multiple e-mail addresses?
No, A Digital Signature Certificate can comprise only one email address.
What is a Certifying Authority (CA)?
A Certifying Authority is a trusted agency whose central responsibility is to issue, revoke, renew, and provide directories for Digital Signature Certificates. According to Section 24 of the Information Technology Act, 2000, “Certifying Authority” means a person who has been granted a license to issue Digital Signature Certificates. We are an authorized partner of eMudhra.

We are India’s Digital Signature Certificate Providers, Experience hassle-free services and buy new DSC or renew existing DSC online. Download you DSC in easy steps. Our team will guide you select best DSC.

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